No.
Unfortunately, that’s not how protection plans work. If you have any items that are currently broken (cracked phone screen, water-damaged laptop, etc.), they are not eligible to be added to an AKKO Plan and will not be repaired or replaced by us.
For an item to be eligible for protection, you must:
1. Have an active plan with AKKO
2. Have the item’s information uploaded to your account along with pictures of it in working and undamaged condition. This means that you’ve taken photos of the item in accordance with all the instructions we provide when you’re adding an item to your account.
Then, if something happens to any of your items in the future, they’re protected!
If you do have an item that’s already damaged in any way, it will need to be repaired fully to be eligible for protection under our plans.
Even though it may be too late for the items you’ve damaged already, signing up for an AKKO plan today will ensure that you’re covered in case misfortune (or clumsiness) strikes again!
