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How can I cancel my phone insurance from AT&T?

You can cancel your phone insurance from AT&T either online or by phone.

To Cancel Online:

1) Click here to go to the AT&T website.
2) Log in to your account and go the My Wireless page (image below).

3) Select the device with the protection Plan under the My Devices & Features

4) Click on Manage Device & Features and expand AT&T Mobile Protection Pack by clicking on See features button

5) Click Remove at the bottom of the AT&T Mobile Protection Pack (image below).

6) Click on the “Continue” action button to confirm plan cancellation.

Cancel by Phone

  1. From your AT&T phone, call AT&T customer support at 1-800-331-0500 (available 24/7).
  2. When prompted say “cancel my mobile insurance plan”.
  3. The system will guide you through the cancellation process.
  4. Confirm your cancellation, and you’re all set.

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Get Your 1st Month for $1

Our protection plans simplify covering all the items you use most and care about

Get Your 1st Month for $1

Our protection plans simplify covering all the items you use most and care about

Life happens. We cover it all.

Family

Protect multiple phones against damage, breakdowns, and theft
from $10/mo

Family

Protect multiple phones against damage, breakdowns, and theft
from $10/mo

AKKO

Protect 1 phone + 25 items per plan. Personal and home electronics and more!
$15/mo

AKKO

Protect 1 phone + 25 items per plan. Personal and home electronics and more!
$15/mo

Compare plans

Phone Plan

Items Protected

Protect 1 Phone

Protect Laptops, Tablets, and all your other electronics

Protect TVs, speakers, gaming consoles and more

Protect photography gear

Protect music instruments and audio gear

Protect sports equipment

Cost & Deductibles

Cost

$6 – $12 /month

($5 – 11 /month if paid annually)

$15 /month

($14 /month if paid annually)

Student Rate: $14 /month

($13 /month if paid annually)

Phone damage deductibles

$29 – $99

(based on model)

$29 – $99

(based on model)

Phone theft/replacement deductibles

$75 – $99

(based on model)

$75 – $99

(based on model)

Damage Deductibles(other items)

N/A

$99

Theft Deductibles(other items)

N/A

$99

Compare plans

Phone Plan

Items Protected

Protect 1 Phone

Protect Laptops, Tablets, and all your other electronics

Protect TVs, speakers, gaming consoles and more

Protect photography gear

Protect music instruments and audio gear

Protect sports equipment

Cost & Deductibles

Cost

$6 – $12 /month

($5 – 11 /month if paid annually)

$15 /month

($14 /month if paid annually)

Student Rate: $14 /month

($13 /month if paid annually)

Phone damage deductibles

$29 – $99

(based on model)

$29 – $99

(based on model)

Phone theft/replacement deductibles

$75 – $99

(based on model)

$75 – $99

(based on model)

Damage Deductibles(other items)

N/A

$99

Theft Deductibles(other items)

N/A

$99

Bundle Multiple Plans
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