Please be sure that you and your team have thoroughly read through AKKO’s FAQs regarding plan coverage inclusions and terms for each of our plans.
Yes! It does not matter what carrier you use or if your phone is unlocked or financed. No matter which plan you choose, your unlocked
You can cancel your phone insurance from AT&T either online or by phone. To Cancel Online: 1) Click here to go to the AT&T website. 2) Log
Yes! You may cover any phone which is yours and in your possession. You do not need to have your phone paid-in-full. Many of our
YES! The age or place you purchased your items does not matter. As long as an item is eligible for protection, regardless of its age
Your protection begins at 12:01 a.m. Standard Time at the location of your property the day after your account is created and payment is current
To upgrade your coverage, just email us at [email protected] for help with changing your coverage plan. We’ll update your plan and confirm the changes with
We have a few options to update your Credit Card on your account. The first and easiest is to log into your AKKO account and
Please email us at [email protected] with a message saying “my new mailing address” and then put your new address. Simple! 🙂
From the “support” section in the app, you can choose the link to “cancel my plan” or email us at [email protected] Your plan can either
As of 8/25/2023
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