{"id":3606,"date":"2020-05-28T21:17:15","date_gmt":"2020-05-29T04:17:15","guid":{"rendered":"http:\/\/getakko.com\/?post_type=faq&p=3606"},"modified":"2023-10-24T08:55:51","modified_gmt":"2023-10-24T08:55:51","slug":"how-much-am-i-paid-if-my-phone-or-other-items-need-to-be-replaced-through-an-akko-plan","status":"publish","type":"faq","link":"https:\/\/faqs.getakko.com\/faq\/how-much-am-i-paid-if-my-phone-or-other-items-need-to-be-replaced-through-an-akko-plan\/","title":{"rendered":"How much am I paid if my phone or other items need to be replaced through an AKKO Plan?"},"content":{"rendered":"
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\nIf your items are too extensively damaged (or were stolen) and you require a replacement device or item, we offer a few flexible options to best suit your preference!<\/p>\n<\/div>\n

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1) We can send you instant cash (via PayPal, Zelle, or Check) for a refurbished replacement of your device.
\n2) If no replacement value can be found for your item, we would send you the funds for the value of a newer model\/available.
\n3) Instead of cash, we can send you a refurbished device listed in very good condition.
\n4) Instead of cash, we can send you a newer\/different device model and you pay the difference for any upgraded model.<\/p>\n<\/div>\n

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As a general note, we find the replacement value of the item by looking at the cost of refurbished items of the same make\/model\/year. Check out Backmarket.com and Swappa.com to see the present value of your phone model or other devices.<\/p>\n<\/div>\n

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For example, if your iPhone X was stolen or completely destroyed, we would find the value of a refurbished iPhone X and your payout would be the cost of the replacement, plus sales tax if applicable, then subtracting your plan\u2019s deductible ($29-$99 based upon your plan and item). This is in reference to option “1)” above if you wanted instant cash.<\/p>\n<\/div>\n

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We will not<\/b> base the value of your item off of what used iPhone X phones are being sold for by random individuals on a site like OfferUp or Craigslist. You also will not receive a payout based on the value you initially paid for the phone when it was new, unless no replacement can be found.<\/p>\n<\/div>\n

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The same process applies to claims for other electronics and personal items on your plan which are eligible for coverage.<\/p>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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Replacements: If your items are too extensively damaged (or were stolen) and you require a replacement device or item, we offer a few flexible options to best suit your preference! 1) We can send you instant cash (via PayPal, Zelle, or Check) for a refurbished replacement of your device. 2) If no replacement value can […]<\/p>\n","protected":false},"author":2,"template":"","meta":{"footnotes":""},"question-topic":[2,6,5],"channel-partner-faqs":[],"_links":{"self":[{"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/faq\/3606"}],"collection":[{"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/users\/2"}],"version-history":[{"count":1,"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/faq\/3606\/revisions"}],"predecessor-version":[{"id":27173,"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/faq\/3606\/revisions\/27173"}],"wp:attachment":[{"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/media?parent=3606"}],"wp:term":[{"taxonomy":"question-topic","embeddable":true,"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/question-topic?post=3606"},{"taxonomy":"channel-partner-faqs","embeddable":true,"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/channel-partner-faqs?post=3606"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}