{"id":3720,"date":"2020-05-27T21:49:23","date_gmt":"2020-05-28T04:49:23","guid":{"rendered":"http:\/\/getakko.com\/?post_type=faq&p=3720"},"modified":"2023-10-24T09:03:04","modified_gmt":"2023-10-24T09:03:04","slug":"what-if-i-dont-have-the-receipts-for-items-i-want-to-add-to-my-akko-plan","status":"publish","type":"faq","link":"https:\/\/faqs.getakko.com\/faq\/what-if-i-dont-have-the-receipts-for-items-i-want-to-add-to-my-akko-plan\/","title":{"rendered":"What if I don’t have the receipts for items I want to add to my AKKO Plan?"},"content":{"rendered":"
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It is not a requirement to have receipts for the items you want to cover on your plan. While preferred, you can establish \u201cproof of ownership\u201d of your items through other means.<\/p>\n<\/div>\n

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For example, the pictures we have you take of your items when you add them to your account work great for providing this \u201cproof of ownership\u201d!<\/p>\n<\/div>\n

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Especially, for claims of accidental damage, copies of your purchase receipts are typically not requested.<\/p>\n<\/div>\n

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For theft claims, the insurance company prefers to have you show a copy of your stolen items\u2019 purchase receipts. This is the quickest way for them to establish that you did in fact \u201cown\u201d the items you\u2019ve claimed have been stolen.<\/p>\n<\/div>\n

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However, if you no longer have copies of your receipts, your photos of the items uploaded to your account can usually suffice. As a best practice, keep track of your receipts! Have copies emailed to you when you purchase items, or take pictures of receipts and email them to yourself or make a habit of immediately uploading them to your AKKO account.<\/p>\n<\/div>\n

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You can also try to contact the original seller\/retailer you purchased items from as often they will have records going back a year or two of past transactions. You can try providing your name, phone number, email, or credit card number to try and track down a receipt for something you purchased.<\/p>\n<\/div>\n

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For items you purchased used or through a 3rd party marketplace platform such as Craigslist, eBay, Facebook Marketplace, or OfferUp, request an email be sent to you by a seller stating the date you purchased an item, the amount paid, and what the item was. This can suffice as a purchase receipt! Including if you paid for items in cash.<\/p>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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It is not a requirement to have receipts for the items you want to cover on your plan. While preferred, you can establish \u201cproof of ownership\u201d of your items through other means. For example, the pictures we have you take of your items when you add them to your account work great for providing this […]<\/p>\n","protected":false},"author":2,"template":"","meta":{"footnotes":""},"question-topic":[2,6,3,4],"channel-partner-faqs":[],"_links":{"self":[{"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/faq\/3720"}],"collection":[{"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/users\/2"}],"version-history":[{"count":1,"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/faq\/3720\/revisions"}],"predecessor-version":[{"id":27184,"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/faq\/3720\/revisions\/27184"}],"wp:attachment":[{"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/media?parent=3720"}],"wp:term":[{"taxonomy":"question-topic","embeddable":true,"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/question-topic?post=3720"},{"taxonomy":"channel-partner-faqs","embeddable":true,"href":"https:\/\/faqs.getakko.com\/wp-json\/wp\/v2\/channel-partner-faqs?post=3720"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}